Carpet Cleaning Chelsea - Flooded Carpets

Carpet Cleaning Chelsea

Recently I was called to a carpet cleaning job just off the King's Road in Chelsea.  The customer said there had been a small leak and could I give the carpet a quick clean.  Assuming it was a small leak I agreed and attended that afternoon.  When I arrived I quickly realised that the small leak was indeed a full-on flood. Check out our London carpet cleaning website here for a full list of services we provide.

The problem with a situation like this, where a room has been flooded is that you need to ensure that the whole room is fully dried out.  Using a standard two or three vac carpet cleaning machine can remove a significant amount of water but that's simply not enough.  The water will have soaked the backing of the carpet and the underlay.  If it's a wooden floor it will  have often soaked the floorboards.

On a standard carpet cleaning job the aim is to clean the fibers of the carpet while ensuring that the base of the carpet isn't wet.  The standard approach is that a cleaning solution or water is injected into the carpet and extracted before it soaks the carpet base.   If the backing of the carpet is soaked then you will quite often be left with the scenario where the carpets shrink and you are left with a hefty bill for replacing it.  

With this job it was necessary that I passed it on to a company who deal with floods and restoration.  While I could have made the carpets better by extracting as much as possible I wasn't going to be able to solve the problems associated with a flooded room.  The carpets would require lifting and probably replaced once the room had been properly dried out.

As a carpet cleaner in the Chelsea area it's necessary to know when to refuse a job.  In this scenario I advised what I could and couldn't do and moved on to the next job.